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#52 – THREE KEYS TO HIRING TOP TALENT – ELIZABETH LIONS

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Elizabeth Lions PixEvery leader knows they are only as good as their team, and oddly enough we spend hours in the hiring process and even then there is a chance of hiring the wrong candidate.

Hiring the wrong person can be very expensive.  The U.S. Department of Labor currently estimates that the average cost of a bad hiring decision can equal 30% of the individual’s first-year potential earnings. That means a bad hire with an annual income of $50,000 can equal a potential $15,000 loss for the employer.

On the flip side, wise executives hire with these three keys in mind: Continue reading →

#51 – NEW TO LEADERSHIP – ELIZABETH LIONS

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Elizabeth Lions PixNew to leadership? Top performer just quit?

Don’t worry. Here are five sure-fire steps to building (or rebuilding) a team.

1)  Assess Quickly.  
Assessing a team within the first 90 days of taking a leadership position is critical.  Look cautiously at workload as well as individual strengths, then at the team itself.  Determine what training should be in place in order to bring them to the next level.  Watch.  Listen.  Conclude.  While each team member should be able to perform their job, each member may also have an added value.  Figure out what their talent is, outside of their skill set.  Ensure that you point it out publicly to the employee, so they see you value them as a person and not just a means to an end.  

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#51 – ISO 9001:2015 DIS CONCERNS – UMBERTO TUNESI

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Umberto Tunesi pixIn my previous piece titled “Beethoven’s Fifth and ISO 9001:2015” of August 2013, I commented ISO 9001:2015’s Committee Draft (CD).  And – as typical of me – I was not soft.

Now that its interim Draft International Standard (DIS) is available for voting by ISO Members before the Final Draft and the International Standard will be published, I also feel the need to comment the DIS, hoping that my comments will be beneficial to the “actors” who will use it. Continue reading →

#50 – RISKS OF (EXCESSIVE) QUALITY – UMBERTO TUNESI

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Umberto Tunesi pixYes, you read it right: it’s not that quality is at risk, it’s more that quality is a risk itself.

I don’t despise ISO 9001 and the many quality-oriented standards, I’m simply looking at the market as it is.

PURCHASE CHEAP & COUNTERFEIT
In a recent market survey conducted in Rome among young people more than 75% of them declared they prefer to buy cheap, counterfeited products as compared to the expensive OEMs’ brands. Continue reading →

#49 – AUDITING RISK AUDITORS – UMBERTO TUNESI

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Umberto Tunesi pixI’m quite a novice in risk audits, though I have twenty years experience in quality audits and fifteen in quality inspections.

I think that audits’ basics – or sound-track – are the same, be they quality, risk, financial audits: auditors are usually – and officially … welcome.  Auditors are treated like princes, as a colleague of mine once said, they’re told their work is most useful but – in the end – auditors and audits are a nuisance, even to the top management who might ask for them to investigate deep into the company’s business.  Fighting words?  Let’s look at risk auditing: Continue reading →