#435 – DISASTROUS COMMUNICATIONS AND WHAT YOU CAN DO ABOUT IT? – DAVID ROSS PH.D.

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It is so easy for me to remember leaving an old employer’s large meeting room, gauging the reaction of my colleagues to “the launch of our new plan” for the company. It was easy because they all had the same response as I had to the CEO’s spiel: confusion and bewilderment. Continue reading